phweek is strictly for users aged 21 and above. All accounts are subject to mandatory KYC identity verification before withdrawals are processed. Underage gambling is prohibited under these Terms.
Each player is responsible for maintaining the security of their phweek account credentials. phweek uses SSL encryption and supports two-factor authentication. You are accountable for all activity conducted under your account.
All financial transactions on phweek — including GCash and PayMaya deposits, PHP withdrawals, and bonus claims — are governed by these Terms. Bonus offers carry specific wagering requirements that players must satisfy before funds become withdrawable.
All games on phweek use certified Random Number Generators audited for outcome integrity. phweek does not manipulate game results. Players accept that the house edge is a fundamental feature of casino games and not a breach of these Terms.
phweek provides deposit limits, session controls, and self-exclusion tools. Players are encouraged to use these features proactively. phweek reserves the right to impose limits on accounts showing signs of problem gambling behavior.
phweek operates in accordance with applicable Philippine law and PAGCOR-aligned regulatory standards. Access to phweek from jurisdictions where online gambling is prohibited is not permitted. Players are responsible for confirming local legality before registering.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and phweek ("phweek," "we," "us," or "our") governing your use of the phweek website, mobile-optimized browser platform, and all associated gaming, betting, and account management services (collectively, the "Platform").
By accessing the phweek Platform, creating an account, making a deposit, or placing any wager, you acknowledge that you have read these Terms in full, that you are of eligible age and jurisdiction to use the Platform, and that you consent to be legally bound by these Terms as they may be amended from time to time.
These Terms should be read alongside phweek's Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference and form part of the overall agreement between you and phweek.
You must be at least twenty-one (21) years of age to register an account on phweek and to participate in any real-money gaming activities. This requirement applies regardless of the age of majority applicable in your country of residence for other purposes. By registering, you represent and warrant that you are 21 years of age or older. phweek reserves the right to request proof of age at any time and to suspend or terminate accounts where age eligibility cannot be confirmed.
phweek's services are intended for use by residents of the Philippines and such other jurisdictions where online gambling is legally permitted. It is your responsibility to verify that accessing and using phweek's services is lawful in your jurisdiction before registering. phweek does not accept registrations from, and does not permit access by, individuals residing in jurisdictions where online gambling is prohibited by applicable law.
Each individual may hold only one (1) phweek account. The creation of multiple accounts by a single person — whether using different names, email addresses, device identifiers, or payment methods — is strictly prohibited. phweek uses technical detection measures to identify duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and balances forfeited without notice.
Employees, contractors, directors, and officers of phweek, as well as their immediate family members, are not eligible to participate in real-money gaming on the Platform. Persons who have applied for self-exclusion through phweek's responsible gaming tools are also ineligible during the applicable exclusion period.
To access phweek's real-money gaming services, you must complete the registration process and provide accurate, truthful, and complete information, including your full legal name, date of birth, residential address, email address, and mobile number. You agree to update your account information promptly if any details change.
phweek is required to verify the identity of all players who request withdrawals or whose accounts trigger enhanced due diligence thresholds. KYC verification requires the submission of a valid Philippine government-issued identification document. Accepted documents include: Philippine Statistics Authority (PhilSys) National ID, UMID Card, Driver's License, Passport, SSS Card, GSIS Card, and Voter's ID.
Accounts that have not completed KYC verification may be restricted from making withdrawals. phweek typically processes KYC submissions within twenty-four (24) to forty-eight (48) hours. Failure to complete KYC verification upon request may result in account suspension.
Any misrepresentation of personal information during registration or the KYC process constitutes a material breach of these Terms. phweek reserves the right to void bets, withhold winnings, and terminate accounts where false or misleading information has been provided.
You are solely responsible for maintaining the confidentiality of your phweek account login credentials, including your username and password. You agree not to share your login details with any third party and to take reasonable steps to prevent unauthorized access to your account.
phweek strongly recommends enabling two-factor authentication (2FA) on your account. You agree to notify phweek immediately via live chat support if you become aware of or suspect any unauthorized use of your account. phweek will not be liable for losses arising from unauthorized account access where the Player failed to maintain adequate credential security or failed to notify phweek in a timely manner.
phweek will never ask for your password through any communication channel. Any communication purporting to be from phweek requesting your password should be treated as fraudulent and reported to support immediately.
phweek accepts deposits via GCash, PayMaya (Maya), BPI, BDO, and Metrobank internet banking. All deposits are denominated in Philippine Peso (PHP). The minimum single deposit amount is ₱100.00. Deposit methods and limits are subject to change; current limits are displayed on the deposit page within your phweek account.
Deposits made via GCash and PayMaya are typically credited to your phweek account within sixty (60) seconds. Bank transfer deposits may take longer depending on the financial institution involved. phweek is not liable for delays caused by third-party payment processors.
Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit where technically feasible. All withdrawals require a fully verified (KYC-approved) account. The minimum withdrawal amount is ₱200.00. phweek aims to process verified withdrawal requests within the same business day for standard amounts via GCash and PayMaya.
phweek reserves the right to request additional verification documentation before processing any withdrawal. Withdrawal requests may be delayed or suspended pending investigation where phweek has reasonable grounds to suspect fraudulent activity, bonus abuse, or a breach of these Terms.
phweek complies with applicable anti-money laundering (AML) legislation and PAGCOR reporting requirements. Players are prohibited from using phweek for money laundering, terrorist financing, or any other illegal financial purpose. phweek reserves the right to report suspicious transactions to relevant Philippine authorities without prior notice to the Player.
phweek offers various promotional bonuses to eligible players, including but not limited to welcome deposit bonuses, reload bonuses, cashback, and free spins. The availability, terms, and duration of all promotions are determined by phweek at its sole discretion and are subject to change or withdrawal at any time.
All bonuses granted by phweek are subject to wagering requirements (also referred to as "playthrough requirements"). The specific wagering multiplier applicable to each bonus is set out in the promotion-specific terms displayed at the time of offer. Bonus funds and any winnings derived from bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
phweek prohibits the exploitation of promotions through systematic wagering strategies designed to minimize risk and extract bonus value without genuine recreational play ("bonus abuse"). Indicators of bonus abuse include, without limitation: low-variance wagering patterns specifically timed around bonus activation, collusion between accounts, and use of multiple accounts to claim promotions multiple times. Where phweek identifies bonus abuse, it reserves the right to void the relevant bonus and any associated winnings, and to suspend or close the affected account(s).
Bonuses are non-transferable and may not be exchanged for cash except as expressly permitted under the applicable promotion terms. phweek reserves the right to determine player eligibility for any promotion and to exclude any player from a promotion at its discretion.
All casino games offered on phweek operate according to specific game rules. Players are responsible for familiarizing themselves with the rules of each game prior to wagering. Game rules are accessible within the game interface.
phweek's slot games, table games, and live dealer games use certified Random Number Generators (RNGs) or live physical game actions. Outcomes are determined independently of any human intervention by phweek staff. In the event of a technical malfunction during gameplay, phweek reserves the right to void the affected round and refund the stake to the Player's account balance. Incomplete game rounds at the time of a technical failure do not entitle the Player to claimed winnings from that round.
Sports betting markets offered on phweek, including markets covering PBA, NBA, UFC, boxing, football, and e-sabong, are governed by the specific sports betting rules applicable to each market type. Bet settlement follows standard market rules; phweek's sports trading team may void markets where data integrity issues are identified.
The following conduct is strictly prohibited on the phweek Platform:
Breach of any of these prohibitions constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of all balances, and referral to relevant Philippine law enforcement authorities.
phweek is committed to providing a responsible gaming environment. Players acknowledge that gambling carries inherent financial risk and agree to engage with phweek's services as a form of entertainment, not as a source of income or a means to recover financial losses.
phweek offers the following responsible gaming tools, accessible through your account settings:
Players who self-exclude from phweek will have their accounts suspended for the nominated period. During self-exclusion, the Player agrees not to attempt to circumvent the exclusion by creating new accounts. phweek will take reasonable technical measures to prevent re-registration during an active self-exclusion period. Self-exclusion requests cannot be reversed before the nominated period expires.
phweek reserves the right — but does not assume an obligation — to impose deposit limits, session limits, or temporary account suspensions on accounts where play patterns suggest potential problem gambling. This is done out of duty of care and does not constitute a breach of these Terms.
All content on the phweek Platform — including but not limited to the phweek brand name, logo, website design, game interfaces, graphics, text, software, and compiled data — is the exclusive property of phweek or its licensors and is protected by applicable intellectual property laws of the Philippines and international conventions.
You are granted a limited, non-exclusive, non-transferable licence to access and use the phweek Platform for personal, non-commercial recreational purposes only. This licence does not permit you to copy, reproduce, modify, distribute, reverse-engineer, or create derivative works from any phweek content without express prior written consent.
To the fullest extent permitted under applicable Philippine law, phweek's aggregate liability to any Player arising out of or in connection with these Terms or the use of the Platform shall not exceed the total amount deposited by that Player in the twelve (12) months immediately preceding the event giving rise to the claim.
phweek shall not be liable for: (a) any loss of profits, revenue, data, goodwill, or indirect or consequential losses; (b) losses arising from gambling decisions made by the Player; (c) service interruptions caused by factors outside phweek's reasonable control, including third-party payment processor failures, internet outages, or force majeure events; or (d) unauthorized access to a Player's account attributable to the Player's failure to maintain credential security.
Nothing in these Terms limits phweek's liability for death, personal injury, or fraud caused by phweek's own negligence or willful misconduct.
phweek reserves the right to suspend or permanently close any Player account at its sole discretion, including where: (a) these Terms have been materially breached; (b) phweek suspects fraudulent, abusive, or illegal activity; (c) the account has been inactive for a period exceeding twelve (12) months; (d) phweek is required to do so by applicable law or regulatory direction.
Where an account is closed for reasons other than a breach of these Terms, any verified real-money balance at the time of closure will be returned to the Player via their registered payment method within a reasonable period, subject to applicable AML checks. Where closure is due to a confirmed breach, balances may be forfeited in whole or in part at phweek's discretion.
You may also close your phweek account at any time by contacting support through live chat. Pending bets placed before the account closure request will be settled according to normal rules.
phweek collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection, use, and processing of your personal data as described in the Privacy Policy. This includes the use of KYC documents, transaction records, and gameplay data for regulatory compliance, AML obligations, and service improvement purposes.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including disputes concerning their existence, validity, breach, or termination, shall first be subject to good-faith negotiation between the parties for a period of thirty (30) days from the date of written notice of the dispute.
If the dispute cannot be resolved through negotiation, it shall be submitted to the appropriate courts or regulatory bodies of the Philippines with jurisdiction over online gaming disputes. Players may also file complaints with PAGCOR through its established consumer complaint channels where the dispute concerns regulated gaming activities.
phweek reserves the right to amend, update, or replace these Terms at any time. When material changes are made, phweek will provide notice through one or more of the following methods: posting a prominent notice on the Platform, updating the "Last Updated" date at the top of this document, or sending a notification to the registered email address on your account.
Your continued use of the phweek Platform following the effective date of any amended Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must cease using the Platform and close your account.
If you have questions about these Terms and Conditions, or wish to raise a complaint regarding phweek's services, please contact the support team through live chat on the Platform. Our support team is available twenty-four (24) hours a day, seven (7) days a week.
You may also reach phweek by email. Note that the address below is provided as plain text only and is not a clickable link:
For responsible gaming emergencies or self-exclusion requests that require immediate action, please use the live chat function for the fastest response.
phweek is committed to safe and responsible gambling. All real-money gaming is strictly for players aged 21 and above in compliance with PAGCOR regulations. Deposit limits, session controls, and self-exclusion options are available in your account settings at any time. If gambling is negatively affecting you or someone you know, visit our Responsible Gaming page for support resources.